Privacy Policy

Last updated: November 2025

1. Introduction

Geekabyte (“we”, “our”, “us”) is committed to protecting your personal information and privacy. This policy explains how we collect, use, and safeguard your information when you use our website www.geekabyte.co.za and related services.

2. Information We Collect

• Personal details you provide during checkout (name, email, phone number, delivery address).
• Payment information processed securely by Yoco.
• Website usage data such as IP address, browser type, and device (via analytics tools).
• Communication data if you contact us via email, WhatsApp, or forms on our site.

3. How We Use Your Information

• To process and deliver your orders.
• To send order confirmations, updates, and invoices.
• To improve website performance and customer experience.
• To respond to customer queries or support requests.
• To comply with legal and tax obligations.

4. Payment Security

All online payments are securely processed via Yoco. Geekabyte does not collect or store your full credit/debit card information. Payment transactions are encrypted and handled directly by Yoco in compliance with PCI-DSS security standards.

5. Data Protection (POPIA Compliance)

We comply with the Protection of Personal Information Act (POPIA) of South Africa. Your data will not be sold, shared, or disclosed to third parties except where required to:

• Fulfil your order (e.g., couriers or suppliers).
• Comply with legal requirements.
• Improve operational or technical functionality of our website.

6. Data Retention

We retain your data only as long as necessary for operational or legal reasons. Order and invoice data may be stored for record-keeping and tax purposes.

7. Your Rights

• Request access to your personal information.
• Request correction or deletion of your information.
• Opt-out of promotional communication at any time.

8. Cookies and Analytics

Our website may use cookies or tracking technologies to improve performance, security, and analytics. You can control or disable cookies via your browser settings.

9. Third-Party Links

Our website may contain links to external websites (e.g., suppliers, couriers, or payment providers). We are not responsible for the privacy practices or content of these third-party sites.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

11. Contact Us

For any privacy-related questions, please contact:
📧 orders@geekabyte.co.za
🌐 www.geekabyte.co.za

By using our website or placing an order, you consent to the collection and use of your data in accordance with this Privacy Policy.